Walmart Customer Service at your disposal

Walmart Inc, officially known as Walmart Stores, is a company that operates as the largest American retail company in the world. Walmart stores operate as a chain of hypermarkets, department stores and grocery stores.

Walmart started out in the year 1962 in Arkansas in the United States, and was founded by Sam Walton. Walmart also owns a few retail chains like ASDA and Sam’s Club. Walmart currently operates throughout the world, with over 11,000 stores and more than 1.4 million employees in the United States and 2.3 million employees worldwide.

About WalmartOne

WalmartOne is an online website that lets associates of Walmart collect and learn information about their pay and work schedules, online. This site is an extensive resource for all employees of Walmart, and provides them with various beneficial links, such as information on Walmart Ethics and monthly work schedules.

Employees of Walmart can also get access of recent updates and news regarding the company through WalmartOne. This means that WalmartOne can also be used to convey some important updates and information to the store staff. In this way all the staff members also stay updated regarding the latest events going on in-stores.

Walmart Customer Service

Walmart Customer Service

Any Customer can take any information regarding Walmart stores by contacting the Customer Service Helpline for Walmart

Launch your complaint through call

Call 1-800-925-6278 (1-800-WALMART)

Launch your complaint through email

Send an email to in order to launch a complaint through email.

Check your order status

Customers can also check their order statuses online on

Return policies of Walmart

Walmart Return policies are also mentioned on the website.

Frequently Asked Questions

  • What happens if I forgot to pick up my Walmart order?

If you forgot to pick up your order during your selected pickup window, we will call you to reschedule your pick-up or cancel your order.

  • How long do I have to pick up my Walmart grocery order?

For Walmart Grocery orders the minimum purchase rate is $30. The pickup for grocery orders at Walmart is always free. Also, you can schedules the pickups seven days a week and you should always make advance booking.

  • Can the Grocery order for Walmart be cancelled?

You can cancel your grocery order from My Orders before the cutoff time. If, you want to cancel your order after cutoff time then, please contact customer service. If you sign in to your account and select My Orders, you can see your exact cutoff time.

  • Can you cancel an order that is placed online?

 The cancellation policy for the orders is posted on the order page. Some companies require you to cancel an order within 30 minutes or an hour of placing it. Some companies may allow you 24 hours to cancel an order. Many companies will not allow you to cancel your order after it has been shipped.

  • Can you get a refund for a purchase that has been made online?

An online order can be cancelled within 14 days of receipt for any reason. For faulty items, you get 30 days to return the item for a full refund. After 30 days the retailer can offer you a repair or replacement.

  • How does Walmart grocery pick up service work?

You can shop through the Walmart Grocery App or via the food section of Walmart website. Fill up your cart, check out and select a delivery time. Walmart’s trained personal shoppers will pull your items and bag them up. Walmart contracts with delivery services, who are then responsible for bringing your order to your home.

  • How can I close my Walmart account?

 In order to close your account, you must either contact Walmart via their online customer service network or call Walmart 1-800-966-6546

  • Does Walmart keep any track of returns?

You can return items at Walmart within 90 days of purchase. However, exceptions include computers, most cameras, digital music players, tablets, portable video players, and GPS units.

  • Do you need to tip Walmart grocery?

You simply order your groceries online, reserve a time slot to pick up and a Walmart employee shops, bags and brings your groceries out to your car for you. They’ll even load them into your car and the best part is this service is absolutely free. No need to tip or pay an extra service fee for this service.

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