How to contact WalmartOne Support?

WalmartOne, an online platform also provides support services to store employees. If you are having any trouble using the WalmartOne services then you can access and get assistance at WalmartOne Support and Help page at

About WalmartOne Support

WalmartOne Support is an assistance service provided by Walmart for putting the queries of their customers and clients to rest. At the WalmartOne Support page, you can review answers to Product Recall Details, Terms of Use, Product Price Matching, Return Policy, and Search for nearest stores or check Walmart Gift Balance and a lot more.

WalmartOne Support

What are the pre-requisites for accessing WalmartOne Support?

Not much is required except the following basics to successfully access and use WalmartOne Support and Help:

  1. A good, reliable connection to the Internet on your device
  2. Command over English to understand the information at the official site.

How to browse through WalmartOne Support?

If you are facing any troubles related to the services and products of Walmart you can seek assistance from WalmartOne Support and Help by following the guide given below:

  1. Visit the link given ahead to access the WalmartOne Support and Help page directly
  2. The page that is now displayed on your screen would comprise of a number of areas where you might need assistance such as the following:
  3. Tracking of the Package
  4. Start a Return
  5. Update Account
  6. Registry of a Gift
  7. Further categories include Shopping Assistance at, Tracking of Orders and Shipping details or Exchange and Return Policies
  8. Once you click each category a number of options will drop down relevant to each area where possibly help might be required by the client. I.e. Online Shopping will include Login issues, Account Management, Pricings, etc.
  9. Similarly, there are categories for queries under each heading.

Contact Number for Site Help

Walmart has a contact number on which site help is provided to the users of WalmartOne. US-based employees can use the following number for site support.


Useful Links

Frequently Asked Questions

  • How to reset my username for WalmartOne account?

Username can be recovered by following these steps:

  1. Visit
  2. Now click on “Forgot User ID” which is visible on the login page of WalmartOne.
  3. Enter your email address
  4. Enter the verification code
  5. Click the ‘Go’ button
  6. Check your email address for a new user ID. Don’t forget to check your spam folder if you couldn’t find the new User ID in your inbox.
  • How to reset the password for my WalmartOne account?

If you forgot your password for WalmartOne account then follow these steps to reset the password

  1. Visit on your PC or mobile.
  2. Click the link of “Forgot Password”
  3. Enter your Username/ID
  4. Enter the verification code
  5. Click the ‘Go’ Button
  6. Check your email address for the link to reset your password
  7. Open the link and reset your password.
  • How to request time off through WalmartOne?

Follow these steps to request time off through WalmartOne

  1. Select Request Time Off from WalmartOne homepage.
  2. Set up your request for time off
  3. Click Send Request.
  • What is a PTO request?

Personal Time Off (PTO) is the time an employee takes off from work. An employee can submit a form for Personal Time off and the person in charge will then approve it.

  • Does Walmart give sick days?

Yes, Walmart does give sick days as paid time off for 48 hours.

  • Does Walmart pay for short term disability?

Yes, Walmart does pay for short term disability of their particular employee.

  • Does Walmart have holiday hours?

Yes, Walmart does have holiday hours as the stores close at 8 p.m on Christmas Eve.

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